Monk Amsterdam Privacy Policy

Who we are

This is the Monk Amsterdam Privacy Policy, last updated: 21-10-2019. Our website address is: https://monkamsterdam.com. Monk Amsterdam Accessories, registered under chamber of commerce number: 68589034, from now on ‘’Monk Amsterdam’’. Monk Amsterdam cares about your personal information. It is our responsibility to protect the private information you enter on this website. What data is collected and used is explained in this privacy policy. This privacy policy applies to the website and services of https://www.monkamsterdam.com. By using this website you acknowledge accepting our privacy policy.

How we protect your data

We secured our website with an SSL certificate. All communication send to and from our website is handled over a secure connection. You can verify this by looking for the lock icon in the URL bar. Clicking on this will show the security certificate. This secure connection ensures that the personal information filled in on the site is sent to this website.

What personal data we collect and why we collect it

You must fill in certain information when placing an order. We require you fill in the following fields: name, address, and email address. We need this information to fulfill the order and ship the product(s). Fields that are marked with * are required to be filled in. In case certain information is missing we have the right to decline the order. We can use personal information, including email addresses to inform you about the order. We store this information on a secure server in a protected data center, maintained by a third party in the Netherlands.

Contact form

We keep contact form submission for one year. We will not use contact form submissions for marketing purposes.

Communication

We will reach out to you by email in case anything goes wrong. In order to respond by email, it is necessary to fill out your email address on the contact form. We cannot reach you if no email address is filled in.

Payment

We use mollie.com as a payment service provider. This is a Dutch payment service provider that complies fully with the European Banking Authority’s Guidelines on the security of internet payments. Mollie is permanently supervised by the Dutch central bank, DNB. We use a secure connection over https to for all transactions. Above all, All of Mollie’s servers are located in the Netherlands. Orders that are paid online show up as Stg Mollie payments on your bank statement. You can find more information about our payment service provider and their security on their website.

Cookies

In order make to make monkamsterdam.com function correct and gain insight into how our costumers use the site, we use cookies. We show a cookie notice at the bottom of the screen when you first visit the website. If you want you can remove these cookies from your browser.

Personal account

We create an account for you during the checkout process. We do this to make the checkout process more efficient and streamline the ordering process for returning customers. The customer always has the possibility to review, amend or remove the information stored in this account. You can access your account by locating the ”my account” section in the top right corner.

Who we share your data with

We do not sell your personal information or data. We use third-party services such as Google Analytics and Facebook Pixel to optimize the website.

How long we retain your data

We keep the customer purchase records and invoices for a maximum of ten years. In addition, we keep analytics records for one year. Users that register on the website will also store their personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

Monk Amsterdam Privacy Policy – Your data rights

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. In addition, you can also request that we erase any personal data we hold about you. However, we keep certain information in our administration if there is a legal requirement.

Contact

If you have any questions or concerns, please contact us by the contact form on the website. Or send us an email: info@monkamsterdam.com
Please also review our Frequently asked questions and our Terms and conditions for more information

Company information

Monk Amsterdam Accessories
Andries Vierlinghstraat 5-2, 1065CP, Amsterdam, The Netherlands
Email: support@monkamsterdam.com
Chamber of commerce number: 68589034
VAT identification number: NL857509299B01
Bank IBAN: NL41BUNQ2290676055
BIC: BUNQNL2A

Monk Amsterdam Privacy Policy

Last update: 21-10-2019

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