Monk Amsterdam watches Return policy

All our products have a two week return policy. In the case you made an incorrect order or are unhappy with your purchase, you can return it within two weeks, starting from the date of purchase. In the case that you would like to return your order, please contact us by sending an email to: info@monkamsterdam.com before returning your order. We will send you instructions on how to return your order.

In order to return a products it has to be unused, in good condition and still have the protective stickers. After we have received your product(s) we will refund you the purchase price. After this you can make a new order on the website.

Please note that customers are responsible for the cost of returning a product. If you make a new purchase we will offer you a special discount code to compensate you for the shipping cost. We are not responsible for items or products that are lost during the return shipment.

Upon receiving a return shipment, we will examine the product(s) and make sure they are in good condition. If this is the case you will receive a refund within a couple of business days.  As per Monk Amsterdam Return Policy, we will send you a conformation when we receive your return shipment and have processed your refund.

More information

We are a young start-up from the beautiful city of Amsterdam. If you have any would like to know more or have any further questions, make sure to read the about us page. Here you can find a short background about or company and how we got started.

Questions

If you have any questions and could not find the answer in the about us or FAQ? Or reach out to us either via instagram or by filling out the form on the contact page. (Link).